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I'm trying remove my 2FA from my account since I lost it when my phone broke. I have a ticket open for 11 days now, and nothing. I already submitted all the info they needed my entire history of transactions, with the transaction hashes, which they requested in order to remove the 2F authentication so I could log into my account.
But, They don't respond to your tickets, and when they do, is always a different person, saying please have patience, we are working on your issue I had the same problem with other exchanges such as Poloniex, Coinbase, and Binance, and ALL of them resolved the same issue within the same day or with an hour Binance!
NOW I am reading countless stories of people who lost their funds in HitBtc the same way, some have been waiting 2 months all the way up to a whole year.
Which basically means they lost their money for good! Wait, I actually read a story of someone who was able to recoup their money, but after 3 months! What type of business is this I ask you? The amount of people affected by this exchange is enormous and they are ruining the trust in the crypto industry by this type of business practice.
One link, is Hitbtc's fraud assessment, the other one, just one more user affected. Again, the stories are countless I plan to start going into every single post, youtube, twitter, facebook, and alerting everyone who uses HitBTC how much of a scam hitbtc is, I feel robbed and scammed. And joining a class action law suit if their is one. And say they managed to resolve my problem, but the way this is going they are already damaging their reputation by not taking care of their customers.
Any luck with your funds? Pretty sure their scam is the amount they charge for alt withdraws and deposits , all the dust they probably end up keeping. You have completed some achievement on Steemit and have been rewarded with new badge s:. You published your First Post. Click on any badge to view your own Board of Honor on SteemitBoard. For more information about SteemitBoard, click here. If you no longer want to receive notifications, reply to this comment with the word STOP.
By upvoting this notification, you can help all Steemit users. Please forgive us for that delay you have experienced. Please feel free to contact us anytime to make sure that we won't something like this happen again. Thank you so much for sharing your story, and I'm sorry to hear this is happening to you. I was just about to start using this site, but aside from yours, there are way too many negative reviews and people calling it a scam and losing their money.
Has there been any new developments in your case since writing this? Please, check carefully and fill in the relevant address. Just letting everyone know. It took long, but they resolved it, and seem to care. I am working at the stock exchange for more than six months, no problems arose. Minimal commissions, transaction speed is fantastic.
There is rather good affiliate program, I'm happy with it. The interface is simple, easy to understand it. There are many tools for trading not limited with the top currencies. A screenshot of myself using their troll box Hitbtc cannot respond to customers with this complete disregard. Authors get paid when people like you upvote their post. My friend was scammed by them also, a great guy who I trust.
Move your money out, they are not legit. You have completed some achievement on Steemit and have been rewarded with new badge s: For more information about SteemitBoard, click here If you no longer want to receive notifications, reply to this comment with the word STOP By upvoting this notification, you can help all Steemit users.
Dear Gabriel, as we know, the issue had been dealt with several days ago. All, it took long Hi Gabriel, Thanks for this.